How professional crypto recovery actually works
Stage 1 — Intake and conflict check
You submit a structured summary: chains involved, approximate dates, transaction hashes if available, counterparties, and what you have already tried. We check for conflicts of interest and confirm whether the case is within our forensic capabilities. At this stage we do not need your seed phrase. If someone demands it up front, that is a red flag.
Stage 2 — Preservation and safety
We advise on immediate steps: securing remaining funds, rotating emails and 2FA, preserving device images where appropriate, and avoiding “recovery” tools that are themselves malware. Preservation also means not laundering narrative: we want accurate timestamps for chain correlation.
Stage 3 — On-chain tracing and labeling
Analysts build a graph of flows, tag known services where possible, and identify CEX touchpoints or contract-level risks. This stage produces the core deliverable for many types of loss, especially theft and scam drains.
Stage 4 — Escalation pathways
Depending on findings, we may support exchange tickets, referrals to licensed counsel, or law enforcement packages in your jurisdiction. Each pathway has different timelines; we document realistic expectations rather than promising same-week miracles.
Stage 5 — Reporting and closure
You receive a written report summarizing facts, methods, limitations, and recommended next steps. If recovery is not viable, we say so clearly so you can stop sinking cost into dead ends—and apply prevention going forward.